Shipping policy
Shipping Costs and Delivery Times
Orders are shipped out via Packeta to Z-Points and Z-Boxes, Packeta Courier or with National Postal Services (Slovak Postal Service) to your home address.
Z-point pick up is available in these countries:
- Slovakia
- Czech Republic (Czechia)
Shipping prices including SK VAT 23% (Packeta Z-Point pick up):
Slovakia:
- 2,99€ for orders under 89,99€
- FREE shipping on orders over 90€
- Cash on delivery + 1,40€
Czech Republic (Czechia):
- 3,50€ for orders under 89,99€
- FREE shipping on orders over 90€
Shipping prices including SK VAT 23% (Home delivery):
Slovakia:
- 2€ on orders under 5€
- 5€ for orders under 89,99€
- FREE shipping on orders over 90€
- Cash on delivery + 1,40€
Czech Republic (Czechia):
- 2€ on orders under 5€
- 5€ for orders under 89,99€
- FREE shipping on orders over 90€
FREE shipping to Slovakia and Czech Republic (Czechia) on all merchandise orders 90€ and over.
Shipping prices including SK VAT 23% (Home delivery) to other countries:
- <500 g: Hungary, Poland, Romania, Croatia, Austria, Belgium, Bulgaria, Denmark, Netherlands, Norway, Estonia, Finland, France, Greece, Croatia, Ireland, Lichtenstein, Lithuania, Latvia, Luxembourg, Germany, Portugal, Slovenia, Spain, Italy, Ukraine, UK, Sweden, Switzerland – 5 €
- >501 g: Hungary, Poland, Romania, Croatia - 7 €
- >501 g: Austria, Belgium, Bulgaria, Denmark, Netherlands, Norway, Estonia, Finland, France, Greece, Croatia, Ireland, Lichtenstein, Lithuania, Latvia, Luxembourg, Germany, Portugal, Slovenia, Spain, Italy, Ukraine, UK, Sweden, Switzerland - 10 €
If you can’t find your shipping country, please send us an email to info@identitiesbrand.com and we will send you your options.
The average delivery time is 5-7 business days in EU. For express delivery please send us an email to info@identitiesbrand.com. Orders are shipped from Slovakia.
Identities Brand is not responsible for import taxes & customs fees that may occur for orders outside of Europe.